3 hard skills or competencies (industry competencies) for General Maintenance Supervisor
Skill definition-Keeping business equipment in reliable working order and condition to lessen downtime and assure equipment safety.
Level 1 Behaviors
(General Familiarity)
Explains the goals and importance of equipment maintenance in engineering operations.
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Level 2 Behaviors
(Light Experience)
Identifies equipment maintenance needs and requests repairs.
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Level 3 Behaviors
(Moderate Experience)
Installs and assembles new machines and equipment needed for engineering operations.
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Level 4 Behaviors
(Extensive Experience)
Plans preventive maintenance strategies to minimize the impact on revenue.
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Level 5 Behaviors
(Mastery)
Promotes equipment maintenance procedures to create high-quality products.
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Skill definition-Designing, developing, maintaining, and updating Heating, Ventilation, Air-conditioning and Cooling system.
Level 1 Behaviors
(General Familiarity)
Describes the HVAC airflow principles and concepts.
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Level 2 Behaviors
(Light Experience)
Reports HVAC-related problems and malfunctions to senior management.
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Level 3 Behaviors
(Moderate Experience)
Tests HVAC components to ensure the equipment works at its highest efficiency and performance level.
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Level 4 Behaviors
(Extensive Experience)
Oversees routine and preventative maintenance to guarantee the availability of HVAC systems.
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Level 5 Behaviors
(Mastery)
Generates design and layout of HVAC systems to accomplish as-built installations.
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10 general skills or competencies (Job family competencies) for General Maintenance Supervisor
Skill definition-Establishing and implementing clear safety policies and procedures to effectively manage hazards and risks associated with the business operations.
Level 1 Behaviors
(General Familiarity)
Explains the importance the safety policies and procedures in reducing occupational risks.
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Level 2 Behaviors
(Light Experience)
Suggests amendments to the existing safety policies and procedures to ensure regulatory compliance.
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Level 3 Behaviors
(Moderate Experience)
Summarizes the details of safety procedures including the statement of policy and reduction of hazard practices.
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Level 4 Behaviors
(Extensive Experience)
Oversees the implementation of safety initiatives in adherence to established policies and procedures.
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Level 5 Behaviors
(Mastery)
Develops safety policies and procedures to control the risks associated with our business activities.
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Skill definition-Providing learning programs designed to train employees on precautionary processes and procedures to perform their duties safely and effectively.
Level 1 Behaviors
(General Familiarity)
Cites examples of techniques for the effective facilitation of safety training for employees.
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Level 2 Behaviors
(Light Experience)
Assists in program planning initiatives to support the facilitation of effective safety training.
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Level 3 Behaviors
(Moderate Experience)
Communicates workplace hazards information to employees by facilitating regular safety training.
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Level 4 Behaviors
(Extensive Experience)
Coordinates with senior leadership to develop creative and sustainable safety and training solutions.
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Level 5 Behaviors
(Mastery)
Creates a curriculum to facilitate strategic training based on our business's goals.
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11 soft skills or competencies (core competencies) for General Maintenance Supervisor
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Cites examples of SOP practices in our business operations.
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Level 2 Behaviors
(Light Experience)
Assists in the preparation of internal standard operating procedures (SOP).
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Level 3 Behaviors
(Moderate Experience)
Analyses our business and operations to identify room for improvement on the related standard operating procedures.
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Level 4 Behaviors
(Extensive Experience)
Coaches others on the implementation of SOP to reduce errors and improve quality.
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Level 5 Behaviors
(Mastery)
Builds a monitoring system to evaluate the effectiveness of our SOPs.
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Skill definition-Managing and prioritizing resources and workloads by creating well-organized plans to attain organizational goals and objectives.
Level 1 Behaviors
(General Familiarity)
Cites potential challenges and workplace issues in delegating tasks that may impede well coordinated work.
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Level 2 Behaviors
(Light Experience)
Assists in identifying and breaking tasks into a sequence of steps for a more organized task plan.
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Level 3 Behaviors
(Moderate Experience)
Aligns tasks and priorities with business goals and objectives.
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Level 4 Behaviors
(Extensive Experience)
Creates programs to improve planning and organization of work to achieve business objectives.
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Level 5 Behaviors
(Mastery)
Builds and designs organizational systems and planning tools to enhance overall productivity.
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Summary of General Maintenance Supervisor skills and competencies
There are 3 hard skills for General Maintenance Supervisor, Equipment Maintenance, HVAC, Plumbing.
10 general skills for General Maintenance Supervisor, Safety Policies and Procedures, Safety Training, Building Maintenance, etc.
11 soft skills for General Maintenance Supervisor, Standard Operating Procedures (SOP), Planning and Organizing, Coordination, etc.
While the list totals 24 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a General Maintenance Supervisor, he or she needs to be skilled in Standard Operating Procedures (SOP), be proficient in Planning and Organizing, and be proficient in Coordination.